Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Rainbow River Animal Hospital.

1. What are the Hospital hours?

   Our hospital is open Monday to Friday from 8:00am to 5:30pm. On Saturdays we are open from 8:00am until noon. The hospital is closed on Sunday.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment. Walk-ins are seen as time permits or you may ask to drop-off your pet for care.

3. What forms of payment do you accept?

     Cash, Check, Mastercard,Visa, Discover and Care Credit

4. Can I make payments?

    Payment is required at the time of service or we can help you set up a Care Credit account. If you have any concerns please ask for an estimate before treatment.

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering is usually done at approximately 6 months of age however for some conditions or large breed dogs we may advise waiting until they are older. Please ask the vet if you have any questions. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here in the clinic prior to surgery or more extensive tests can be done ahead of time. The pre-anesthetic blood screening is done to help assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require them to be removed in 14 days following the surgery. Many procedures do not require any suture removal.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate problems later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board pets?

   Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for your pet. Current vaccines are required for dogs and cats.

10.  What are your kennels like?

   Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area. Blankets and food are provided for our boarders, but you are always welcome to bring your own.